I took my dog there to catch up on shots and to have his nails trimmed. I was looking for a new vet and have heard good and bad things about them and decided to just give it a shot. They did fit me in the very next day with a morning appointment, which was great. But when I arrived their the tech seemed very unconfident with what she was doing. The doctor was very rude. She didn't introduce herself to me or ask me how I was, the only reason I know her name, now, because it was on the checkout papers. She was not personable at all! She gave him 2 shots which he was stubborn about but she immediately suggested he needed obedience classes (he's 6 months old). She was also not a fan that I haven't neutered him yet, which I told her I haven't decided on if we were breeding him(purebred golden). I'm not denying that he was a little hyper but, I feel it's not uncommon for dogs to not like shots... I was very insulted with the way she treated me and my dog. I didn't feel welcomed at all. I will not be returning.
The staff is amazing! They have walk in hours which is great for those of us that work different hours. They are also open on Saturdays.
Love the fact they care about the animals. Very patient. Parking isn't the best, but will continue to take my dogs there. Always clean.
Horrible experience both times we were here & my dog is now 100% deaf after being treated here when he had no issues with his hearing before! If I could give 0 stars I would! This place cares more about charging a bunch of money than they do the well being of animals... Save your money & your pet & go somewhere else! Clyde Park Vet Clinic is where I went for a 2nd opinion & they were amazing & much cheaper too! Sterner is the worst vet clinic I've ever dealt with!
Very competent and compassionate staff. When you have a pet that's passing they make sure that the waiting room is quiet and understand what's going on. I've been using this for I've been using this Veterinarian Practice for over 20 years and have not been upset about anything they've done they've done nothing but help me with my animals and my concerns and decisions about my animals.
Sterner Veterinary Clinic is a US Veterinary Care based in Ionia, Michigan. Sterner Veterinary Clinic is located at 821 N Jefferson St, Ionia, MI 48846, USA.
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